We’re always here to help!

If you have any questions about your order, shipping, product quality, or any other service, feel free to reach out.

📧 Email Support

💬 How to Reach Us

You can email us anytime:
support@shopbazar.in


Our team will respond within 24–48 business hours as per Qikink’s service standards.

📦 For Order & Shipping Queries

If you need help tracking your order, provide:
✔ Order ID
✔ Email / phone number
✔ Tracking link (if available)


We will check your Qikink backend tracking and update you.

Contact Form

    🔁 For Replacement Requests

    Replacements are handled based on Qikink’s policies.
    Please share the following if you received a defective or wrong product:


    ✔ Order ID
    ✔ Product photos (front, back, issue clearly visible)
    ✔ Packaging photo
    ✔ Short description of the issue


    Once we verify, we will raise a replacement ticket with Qikink.

    🚫 Important Notice

    To ensure smooth service and avoid damage or loss:


    Orders cannot be cancelled once Qikink starts printing.


    Address changes are allowed only before printing begins.


    RTO (return-to-origin) charges apply if the customer is not reachable or address is incorrect.


    Refunds are not issued for size issues or customer mistakes.


    Only defective/wrong product issues qualify for replacement.

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    How can I contact Shopbazar?

    You can contact us anytime through our contact form or email. We reply within 24–48 hours.

    What information should I provide when contacting support?

    Please share:

    • Your name

    • Order ID (if available)

    • Your email

    • Your message or issue details
      This helps us solve your query faster.

    How long does it take to get a reply?

    Our team usually responds within 24–48 business hours.

    Can I track my order through customer support?

    Yes! Just share your order ID and we will provide the latest tracking update.

    Can I change my shipping address after placing the order?

    Address updates are allowed only before Qikink processes the order.
    Once the order status becomes “Printing” or “Packed”, changes are not possible.

    How do I request a replacement?

    Qikink allows replacement ONLY in these cases:

    • Misprint / wrong print

    • Wrong size or wrong product shipped

    • Damaged during delivery

    Submit:

    • Order ID

    • Clear product photos

    • Packaging photo

    We will raise a replacement request with Qikink.

    Do you offer refunds or cancellations?

    According to Qikink policy:

    • Orders cannot be cancelled once printing starts.

    • Refunds are not applicable for size issues or customer mistakes.

    • Only replacements are allowed for defective or wrong products.

    Can I cancel my order before printing?

    Yes, cancellation is possible only if the order is still in “Confirmed” status.
    If Qikink has started printing, cancellation is not allowed.

    What happens if my order returns (RTO)?

    As per Qikink’s RTO rules:

    • If the order is returned due to customer not receiving it, wrong address, or unreachable number, shipping + RTO charges are applied.

    • Re-shipping requires an additional payment of shipping fees.

    We take ZERO risk in RTO cases.

    I didn’t get my order confirmation email. What should I do?

    Check your spam folder first.
    If not found, contact us with your email and payment details.
    We will verify with Qikink’s order panel.

    Do you provide phone support?

    Currently, we handle support only through email and contact form, as per Qikink’s communication system.

    How quickly do you resolve product issues?

    For damaged, misprint, or wrong product cases:

    • Investigation time: 24–48 hours

    • Replacement approval: 3–5 days

    • New product shipping: 7–10 days